Shipping & Delivery: UAE and Worldwide
Delivery at a glance: next working day anywhere in the UAE, 2-hour express delivery in Dubai (extra charge — contact our customer support team), and 3–5 working days worldwide with DHL, Aramex, FedEx and EMX. Free pickup is also available from our Dubai warehouse.
Delivery times
| Destination | Delivery time | How |
|---|---|---|
| Dubai – express | Within 2 hours | Extra charge. Call or WhatsApp +971 54 288 5566 to arrange |
| United Arab Emirates (Dubai, Abu Dhabi, Sharjah and all emirates) | Next working day | Local courier |
| Pickup – Al Qusais Industrial Area 5, Dubai | Daily, 10:00 AM – 10:00 PM | Free |
| India | 3–5 working days | DHL, Aramex, FedEx, EMX |
| United Kingdom | 3–5 working days | DHL, Aramex, FedEx, EMX |
| European Union | 3–5 working days | DHL, Aramex, FedEx, EMX |
| United States and Canada | 3–5 working days | DHL, Aramex, FedEx, EMX |
| Australia, Pakistan, Maldives and other countries | 3–5 working days | DHL, Aramex, FedEx, EMX |
Delivery times start once your order is dispatched. Times can be longer during public holidays, the weeks before Ramadan and Eid, or if customs inspection is needed.
2-hour express delivery in Dubai
Need your dates today? We offer delivery within 2 hours inside Dubai for an extra charge. Contact our customer support team on WhatsApp +971 54 288 5566 or call us after placing your order (or before ordering) and we will confirm the charge and timing.
Pickup from our Dubai warehouse
You can collect your order free of charge from the Tamooriya warehouse in Al Qusais Industrial Area 5, Dubai (near DAFZA Industrial Area), every day from 10:00 AM to 10:00 PM. Choose "Pickup" at checkout and we will message you when your order is ready, usually within 2 hours. Please call or WhatsApp +971 54 288 5566 before you arrive.
Shipping charges
Your delivery charge is calculated from your location and the weight of your order, and is shown at checkout before you pay. The Dubai 2-hour express charge is confirmed by our support team.
Customs duties and import taxes
Some countries charge import duties or taxes on food parcels. These are set by your country's customs authority and depend on local rules and the order value. If you are ordering a large quantity, contact us first and we will help you plan.
How we keep your dates fresh
- Dates are cold-stored in the UAE until your order is packed.
- Each order is packed in sealed, food-grade packaging just before dispatch.
- Short 3–5 working day international transit keeps the dates in good condition.
- When your parcel arrives, store the dates in an airtight container in the fridge.
Ordering for Ramadan, Eid and gifts
Ramadan 2027 is expected to begin around 8 February 2027. For international delivery before Ramadan, we recommend ordering by mid-January 2027. See our Ramadan 2027 dates guide.
Returns
Because dates are a food product, please check your order as soon as it arrives and contact us within 1 day of delivery if anything is wrong. Full details are in our Refund Policy.
Frequently asked questions
How long does delivery take?
Next working day anywhere in the UAE, or within 2 hours in Dubai with our paid express service. International orders to India, the UK, Europe, the USA, Canada, Australia, Pakistan, the Maldives and other countries take 3–5 working days after dispatch.
Do you offer same-day delivery in Dubai?
Yes. 2-hour express delivery is available within Dubai for an extra charge. Contact our customer support team on WhatsApp or phone (+971 54 288 5566) to arrange it.
Which couriers do you use?
We ship internationally with DHL, Aramex, FedEx and EMX, choosing the fastest, most reliable option for your address.
Do you ship dates to India?
Yes. We ship from the UAE to all major cities in India with DHL, Aramex, FedEx or EMX. Delivery takes 3–5 working days after dispatch, and the delivery charge is shown at checkout.
How much does shipping cost?
The delivery charge depends on your location and the weight of your order and is shown at checkout before you pay.
Will I pay customs duties or import taxes?
Some countries charge import duties or taxes on food parcels. These depend on local rules and the order value, and are set by your country's customs, not by Tamooriya.
Can I collect my order in Dubai?
Yes. Pickup is available from our warehouse in Al Qusais Industrial Area 5, Dubai (near DAFZA), every day from 10:00 AM to 10:00 PM. Choose Pickup at checkout.
Can I track my order?
Yes. International orders ship with a courier tracking number so you can follow your parcel to your door.
Can I send dates as a gift to someone in another country?
Yes. Enter the recipient's address at checkout and send us your gift message on WhatsApp.
Contact us
Email online@tamooriya.com or call / WhatsApp +971 54 288 5566. Warehouse: Al Qusais Industrial Area 5, Dubai, UAE. For bulk orders see Wholesale, Dropshipping & Export.